State of Florida

State of Florida.

  • Tallahassee, FL


  • $30,989 each year.

  • Irreversible.

  • Full-time.

Appropriation No: 539661

Agency: Department of Law Enforcement

Working Title: CRIMINAL JUSTICE CUSTOMER SERVICE SPEC – 71000626

Position Number: 71000626

Salary: $30,98862

Posting Closing Date: 01/09/2022

The Florida Department of Law Enforcement (FDLE) utilizes more than 1,900 members statewide– either at head office in Tallahassee or in among 7 local operations centers (ROCs). Providers are provided by 5 crucial locations: Executive Direction and Business Support; Investigations and Forensic Science; Florida Capitol Police; Criminal Justice Information Services; and Criminal Justice Professionalism. for extra details about FDLE.

MISSION:

To promote public security and reinforce domestic security by supplying services in collaboration with regional, state, and federal criminal justice firms to avoid, examine, and fix criminal activities while safeguarding Florida’s residents and visitors.

HOW YOU WILL GROW:

FDLE acknowledges the value of development and success while cultivating a family-oriented workplace. We motivate our members to look for chances for expert development through training, group structure, and mentoring. Our 4 Fundamental Values of Service, Integrity, Respect and Quality will direct you as you start a long-lasting profession at FDLE.

OUR SALARY & BENEFITS:

Starting income will be the minimum of the class pay variety, unless otherwise determined by FDLE’s pay policy. FDLE is a State of Florida Employer and provides a detailed advantages plan, consisting of:

  • Paid vacations, trip and authorized leave;-LRB-
  • HMO and PPO medical insurance choices with premiums beginning as low as $50 each month;-LRB-
  • $25,000 in automated life insurance protection;-LRB-
  • Multiple extra insurance coverage alternatives consisting of: oral, vision, special needs and more;-LRB-
  • Pension and financial investment retirement strategy alternatives;-LRB-
  • Tax delayed medical and childcare repayment accounts; and
  • State of Florida Tuition Waiver Program.

CRIMINAL JUSTICE CUSTOMER SERVICE SPECIALIST

CRIMINAL JUSTICE PROFESSIONALISM, OFFICER RECORDS

To be thought about as a possible prospect, you need to satisfy the minimum certifications( s) noted below. Degrees should be from a certified college or university as acknowledged by the U.S. Department of Education.

MINIMUM QUALIFICATIONS: A bachelor’s degree from a certified college or university and one year of expert or technical experience in criminal justice or in consumer or public relations.

  • Professional or technical experience as explained above can replace on a year-for-year basis for the needed college education.
  • Any mix of experience as explained above, or vocation/technical training in the location of police, information processing or secretarial science, or college course work from a certified organization can replace at the rate of 30 term, 45 quarter or 720 class hours each year for the needed education.

DUTIES & RESPONSIBILITIES:

This position reports straight to the Training and Research Manager in Officer Records. Particular responsibilities consist of:

  • Performing extremely independent and accountable work;-LRB-
  • Providing instant support in accessing and upgrading info relating to officer work, training, and accreditation to criminal justice companies and Commission licensed training schools;-LRB-
  • Acting as a designated Security Administrator for ATMS;-LRB-
  • Assigning and erasing user access to the system, altering passwords, and collaborating basic security for all criminal justice users of the ATMS system;-LRB-
  • Reviewing, authorizing and/or rejecting of documents from criminal justice officers looking for accreditation;-LRB-
  • Coordinating the evaluation and processing of applications for trainer and K-9 accreditation;-LRB-
  • Coordinating and offering statewide training to criminal justice firms and training schools associating with ATMS, statutes, guidelines, and policies and treatments; and
  • Responding to public demands on analysis of statute, guideline, and policy and treatments which impact the work, training, and accreditation of all state and regional police, corrections, and correctional probation officers, trainers, and K-9 applications who fall under the Criminal Justice Standards and Training Commission authority.

KNOWLEDGE, SKILLS & ABILITIES:

  • Knowledge of efficient spoken and written interaction;-LRB-
  • Knowledge of the certification/decertification procedure within the criminal justice system;-LRB-
  • Knowledge of the approaches of information collection and analysis;-LRB-
  • Knowledge of the criminal justice system;-LRB-
  • Ability to examine and examine investigative reports;-LRB-
  • Ability to perform research study;-LRB-
  • Ability to interact successfully verbally and in composing;-LRB-
  • Ability to prepare expert documents, research study documents and reports;-LRB-
  • Ability to comprehend, analyze and use statutes, guidelines, policies and treatments;-LRB-
  • Ability to work individually;-LRB-
  • Ability to strategy, arrange and collaborate work projects; and
  • Ability to develop and preserve reliable working relationships with others.

HIRING PROCESS:

You will be assessed for this task based upon your previous understanding and experience. Extra evaluations might be carried out to evaluate for favored certifications, experience and education. Your credentials will be based upon understanding, abilities, and capabilities and other components appropriate to this position supported by the info in your application. Certifying concerns will just be credited if proven by the details offered on your application consisting of particularly needed software/computer abilities. You might be called to take part in a choice procedure which might include composed workouts, work samples, abilities tests, and interviews. You might be alerted by e-mail to take part in a choice procedure. Failure to respond within a designated timeframe might omit you from more factor to consider. Future jobs might be filled from this position ad.

BACKGROUND:

FDLE needs a comprehensive background procedure of all suggested candidates. The aspects of a background consist of: monetary credit check, criminal history of candidate and candidate’s instant household or roomies, individual referrals, work and education confirmations (that includes authorities records( s)), drug screen and fingerprinting. This details will be made use of to make the last employing choice.

NOTES: Preference will be offered to present FDLE members who have actually sufficiently finished a minimum of 6 months of the probationary duration for their existing position.

REMINDERS: Male candidates born upon or after October 1, 1962, will not be qualified for hire or promo unless they are signed up with the Selective Services System (SSS) prior to their 26 th birthday, or have a Letter of Registration Exemption from the SSS. To find out more, please check out the SSS site:

If you are a retired person of the Florida Retirement System (FRS), please talk to the FRS on how your existing advantages will be impacted if you are re-employed with the State of Florida. Your existing retirement advantages might be cancelled, suspended, or considered disqualified relying on the date of your retirement.

The State of Florida works with just U.S. people and legally licensed alien employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not endure discrimination or violence in the work environment.

Candidates needing a sensible lodging, as specified by the Americans with Disabilities Act, need to inform the company working with authority and/or People First Service Center (1-866-663-4735). Alert to the working with authority needs to be made beforehand to permit enough time to supply the lodging.

The State of Florida supports a Drug-Free work environment. All workers undergo sensible suspicion drug screening in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, prospects qualified for Veterans’ Preference will get choice in work for Career Service jobs and are motivated to use. Specific service members might be qualified to get waivers for postsecondary instructional requirements. Prospects declaring Veterans’ Preference should connect supporting paperwork with each submission that consists of character of service (for instance, DD Form 214 Member Copy # 4) in addition to any other paperwork as needed by Rule 55 A-7, Florida Administrative Code. Veterans’ Preference paperwork requirements are readily available by clicking. All paperwork is due by the close of the job statement.

State of Florida.

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