Harris County

  • Houston, TX


  • Permanent

  • Full-time
Position Description

The Case Manager assists clients with a range of concerns including, but not limited to, housing stability needs, financial assistance, location of shelter or housing, job preparedness, etc.

Duties and Responsibilities:

  • Completes in person interviews to address a degree of problems through the completion of comprehensive assessments
  • Secures information such as medical and social factors that contribute to the client’s situation
  • The Case Manager will often assist clients who have issues including but not limited to neglect, abuse, domestic violence, mental health, homelessness, chemical addiction, HIV, trauma, aging out of foster care, child protective services, and parental substance abuse
  • Enters information in the database including case notes, assessments, emails, reports, etc. Communicating with partnering agencies including Housing Authority and Houston Coalition for the Homeless
  • Completes required paper work per Harris County Procedures and HUD regulations
  • In field work, phone and or virtual meetings, including but not limited to, monthly home, phone and/or virtual visits with clients, land lord contact, contact with Housing Authority, social service agencies, check delivery, housing search, meet with clients at encampments, meetings, trainings, attend court, and shelter visits, etc.
  • Attends meetings, trainings, communication with direct reports, reading e-mail, reading policy & procedures completing reporting and preparing files for audits
  • Locates resources in the community, refer clients, and link clients to services disaster-related assignments and or other duties as assigned

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call (713) 274-5445 or email

Requirements

  • Bachelor’s Degree in Social Work, Psychology, Sociology, Criminal Justice or related field and
  • Two (2) years of experience working with vulnerable populations or the homeless
  • Extensive documentation experience is required
  • Valid driver’s license – will use personal vehicle with mileage reimbursement

Additional Requirements:

  • Knowledge of the NASW Code of Ethics as a guide to decision making and promoting ethics and values to the social work profession
  • Knowledge of the Fair Housing Act
  • Ability to engage clients and exhibit compassion
  • Ability to use critical thinking skills to assess and assist clients
  • Ability to work with the homeless

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. “See Resume” will not be

accepted for qualifications.

Preferences

  • Master of Social Work degree
  • One (1) year of working in the Child Protective Services Sector OR
  • One (1) year of working with foster children and or families involved in the CPS system OR
  • One (1) year of working with any HUD grant Trained in Trauma informed Care Trained in Motivational Interviewing

General Information

Work Environment:

  • Cubical work space
  • Fieldwork, some sedentary work
  • Field work can include: and not limited to: home visit, agency visit, and or verify homeless status in outside elements
  • Driving to complete fieldwork including driving a Harris County Car and or your own vehicle

Hours:

  • Monday – Friday / 8: 00 A.M. – 5: 00 P.M.
  • Weekends (if necessary)

Salary:

  • Commensurate with Experience
  • Based on 26 Pay Periods

Due to a high volume of applications positions may close prior to the advertised closing date.

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