Pinellas County.

  • Clearwater, FL


  • Long-term.

  • Full-time.

Working Title: Desktop Assistance Professional

Area: 400 South Fort Harrison Opportunity, Clearwater, FL 33756

Open Till Filled

We are looking for forward-thinking specialists to join our group of specialized endpoint administrators and engineers to continue enhancing completion user experience for Pinellas County affiliates, departments, and companies. The Endpoint Expert is well-informed on the use and assistance of a collection of Microsoft endpoint system administrative innovations such as System Center Setup Supervisor (SCCM), Active Directory Site (ADVERTISEMENT), Azure Active Directory Site, and Group Policy (GPO’s). The nature of work needs imaginative and initial thinking, issue resolving, and services of differing technical intricacy. The Endpoint Expert can expect moving client requirements and equate into imaginative and reliable technical styles to enhance completion user experience.

Position Particular Obligations

  • Deploying, upgrading, enhancing and repairing Windows and iOS-based gadgets in a business environment leveraging SCCM, Intune, Active Directory Site, Azure ADVERTISEMENT and other system management tools.
  • Preserving endpoint security and anti-virus, Virtual Desktop Facilities (VDI), DNS, DHCP, Active Directory Site, GPO, SCCM, file and printing services and shared drive administration.
  • Screening, scheduling and releasing all Windows os spots, function upgrades, gadget chauffeurs, and significant Windows OS Upgrades.
  • Offering quick reaction to system events associated with all endpoints and peripheral gadgets consisting of Hardware, Os, Software application, and applications.

Position Particular Requirements

4 (4) years of technical and expert experience in infotech in 2 of the 4 obligation locations above that consists of client service experience or training; or an Associate degree in infotech, computer technology, computer system innovation, or associated field and 2 (2) years of experience as explained above; or a Bachelor’s degree in infotech, computer technology, computer system innovation, or associated field; or a comparable mix of education, training, and/or experience.

Extra Requirements

  • Should effectively acquire and keep Florida Department of Police (FDLE) Wrongdoer Justice Details Solutions (CJIS) Level 4 – CJIS Security & Awareness Accreditation.
  • Needs to preserve versatile accessibility and a determination to work any schedule consisting of supplying after-hours assistance as required.
  • Project to work a range of work schedules consisting of required work durations in unique, emergency situation, and/or catastrophe circumstances.

Extremely Preferable

  • Experience supplying intermediate onsite/remote technical assistance consisting of medical diagnosis of endpoint associated concerns consisting of, hardware, software application, application, and networking services.
  • Comprehending of fundamental network procedures consisting of TCP/IP, DNS, DHCP along with network hardware
  • Familiarity and experience with automation/scripting consisting of PowerShell
  • Familiarity with Group Policy Administration (GPO)
  • Capability to collaborate and interact at all levels within the company
  • Capability and enthusiasm for discovering brand-new innovation and tools
  • Experience with O365 and Mobile combinations consisting of multifactor (MFA) and certificate-based authentication plans

Extremely Preferable Accreditations

  • Compensation TIA A
  • Compensation TIA Security
  • Microsoft Licensed Specialist (MCP)
  • Microsoft Innovation Partner (MTA)
  • Microsoft Qualified IT Specialist (MCITP)
  • Microsoft Qualified Solutions Partner (MCSA)
  • Microsoft Licensed Solutions Engineer (MCSE)
  • Azure AZ-900 Principles

Illustrative Jobs

  • Function As Tier 2/3 assistance for endpoint assistance and options
  • File SCCM setups, styles, treatments, procedures and modifications.
  • Perform console setups as needed
  • Establish and perform regular screening, help with security evaluations with relevant specialists and file through all elements of a task consisting of requirements, style, test strategies and assistance documents
  • Recommend and execute modifications for procedure optimization
  • Regularly preserve high level (deep understanding) of the client technical service environment
  • Build, image and release both desktop and mobile applications in an intricate environment
  • Handles Mobile phone – Android and Apple through AirWatch/Intune
  • Carries out other associated task responsibilities as appointed.

#LI- JC1

Easy Apply: You will not require to complete a prolonged application with all your work history information, however we wish to see an upgraded and comprehensive resume. Below is a sneak peek of the only experience-related concerns you will be asked.

What is your minimum beginning income requirement?

What is your greatest level of education and what did you study?

The number of years of experience do you have with releasing, upgrading, enhancing and repairing Windows and iOS-based gadgets in a business environment leveraging SCCM, Intune, Active Directory Site, Azure ADVERTISEMENT and other system management tools. Please offer an example.

The number of years of experience do you have dealing with endpoint security and anti-virus, Virtual Desktop Facilities (VDI), DNS, DHCP, Active Directory Site, GPO, SCCM, file and printing services and shared drive administration. Please supply an example.

The number of years of experience do you have screening, scheduling and releasing all Windows os spots, function upgrades, gadget chauffeurs, and significant Windows OS Upgrades. Please supply an example.

The number of years of experience do you have supplying fast reaction to system events connected to all endpoints and peripheral gadgets consisting of Hardware, Os, Software application, and applications. Please supply an example.

This position is needed to work a range of work schedules consisting of required work durations in unique, emergency situation, and/or catastrophe scenarios. Are you prepared and able to meet this requirement?

No

Yes.

Pinellas County.

  • Apply Now.