Hillsborough County

  • Tampa, FL


  • Permanent

  • Full-time

Hillsborough County will require all applicants scheduled to attend an on-boarding session on or after August 30, 2021 to show proof of being fully vaccinated before their employment can begin. Fully vaccinated is two full weeks after final vaccination shot.

Job Overview

Performs administrative and office support activities providing customer service, clerical, secretarial, processing, mail sorting/delivery services, and/or internal Financial related duties, which may require varying degrees of independent judgment. Positions in this series normally support a Unit, Division, and/or Department.

Minimum Qualifications

  • Graduation from high school or possession of a GED Certificate; AND
  • Two years of clerical experience;

OR An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted above.

Core Competencies

  • Customer Commitment – Proactively seeks to understand the needs of the customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity – Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence – Takes ownership for excellence through one’s personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork – Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Maintains basic manual and automated file systems or assists in the maintenance of a large, complex system.
  • Codes, classifies, posts and compiles information for use by others.
  • Receives, verifies and registers documents; assigns file number and affixes seal as appropriate.
  • Reviews forms, documents and other materials for accuracy and completeness.
  • Provides assistance to staff and public as required.
  • Responds to inquiries and searches files for requested information.
  • Compiles data, computes and verifies figures.
  • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Maintains logs and records of equipment, inventory, costs, services performed, documents received, and charges to be assessed; may also maintain employee attendance and leave records.
  • Maintains office supplies inventory by checking stock to determine inventory level, anticipates needed supplies, places and expedites orders for supplies, and verifies receipt of supplies.
  • Operates office equipment such as adding machines, copiers, telephones, shredders, and postage meters.
  • Types forms, vouchers, requisitions, invoices, notices, schedules, legal documents, and other materials; types from rough drafts or combines data from multiple sources.
  • Trains, provides guidance, and reviews work of others for completeness and accuracy.
  • Performs other related duties as required.

Job Specifications

  • Knowledge of general office practices and procedures.
  • Knowledge of English grammar, punctuation and spelling.
  • Ability to proof own work and the work of other clerical personnel.
  • Ability to perform accurate computations and verification of data.
  • Ability to coordinate the work of other clerical employees.
  • Ability to instruct new employees.
  • Ability to work effectively with others.
  • Ability to operate data processing, word processing and other office equipment.
  • Ability to type.
  • Ability to use a computer and related software

Physical Requirements

  • This job operates in a professional office environment.
  • This job is largely a sedentary role.
  • May operate a motor vehicle to make deliveries to field offices.
  • May require an incumbent to lift boxes up to 30 pounds, open filing cabinets, and bend/stand as necessary.

Work Category

Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.

Additional Job Requirements

A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification: Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:

  • Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
  • Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
  • Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
  • Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
  • Possess the necessary job related license(s) or certification(s).

Hillsborough County

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