The Geo Group

The Geo Group.

  • Anderson, IN


  • $1800 per hour.

  • Irreversible.

  • Full-time.
Task Description

Center: ANDERSON – MONTORING CENTER

Settlement Base: $1800 per hour

Settlement Reward (if suitable):

Level Playing Field Company.

EXCITING NEW WORK WITH RATES!!! $1800 FOR MULTILINGUAL ENGLISH-SPANISH CUSTOMER SUPPORT PROFESSIONAL – TECHNICAL ASSISTANCE. 3 WEEKS PAID TIME OFF, 11 PAID VACATIONS, MEDICAL, DENTAL, VISION AND A LOT MORE!!!

Are you thinking about Bad guy Justice or do you take pleasure in dealing with computer systems? If so, we want to speak with you!

BI Incorporated is the U.S. leader for transgressor tracking product or services that assist federal state, and regional firms keep track of parolees, probationers, pretrial offenders, and those associated with the U.S. migration court procedure as they reside in the neighborhood.

NOW HIRING FULL-TIME AT OUR ANDERSON TECHNICAL ASSISTANCE CENTER!!!

Normal long-term schedule is a 4 day work week (40 hours), as soon as training is finished.

Legal responsibilities need you to be a United States Person for this position.

Summary

  • Accepts incoming telephone call from contracted firm workers. Procedures notifies according to agreement requirements and supplies prompt, precise and reliable troubleshooting of raised software and hardware problems with consumer devices and systems. Function as an intermediary in between Tracking Operations, Keeping Track Of Customer Care, Training, and other departments as needed.

Main Tasks and Duties

  • Procedures notifies and reacts to client questions made by phone or e-mail consisting of unique accounts needing a high level of service
  • Accepts incoming call, troubleshoots, medical diagnoses and intensifies software and hardware concerns with consumer devices and software application as needed.
  • Supplies innovative troubleshooting and assistance on consumer problems with software and hardware for all keeping an eye on operations departments.
  • Offers interaction to internal departments and management on the status of software and hardware concerns being worked.
  • Advises effectiveness and/or services for problems with software and hardware platforms.
  • Capability to interacts technical repairing ideas to a non-technical audience and guarantee understanding.
  • Carries out other tasks as appointed.

Task Requirements

Minimum Requirements

  • High School Diploma or GED needed.
  • Associates Degree in Computer Technology, Infotech or associated field or comparable mix of education and experience chosen.
  • 2 years’ experience in an infotech support/helpdesk function chosen.
  • U.S. Citizenship needed.
  • Should reside in the United States 3 of the last 5 years (military and research study abroad accepted)
  • Capability to pass a federal background check and acquire a viability decision.
  • Efficiency in Microsoft Word and Excel.
  • Fundamental understanding of software and hardware platforms and the capability to obtain strong understanding of Business electronic tracking items rapidly.
  • Intermediate level IT and repairing abilities.
  • Strong oral and written interaction abilities in both English and Spanish if multilingual.
  • Capability to interact technical principles to a non-technical audience.
  • Versatility in managing unique jobs and projects.
  • Needs to be self-motivated with the capability to work separately
  • Strong capability to identify, examine, repair and solve technical concerns.
  • Capability to supply technical mentoring to peers.
  • Capability to satisfy due dates and focus on properly.
  • Capability to deal with computer systems and the essential software application normally utilized by the department.

We provide a comprehensive training program, enjoyable environment, worker discount rates, tuition help, health, oral and vision insurance coverage, 401 k, worker occasions and totally free treats for our staff members. The typical period of our present staff members at our Anderson Technical Assistance Center is presently 9 years! Advantages consist of:

  • 3 weeks Paid Time Off
  • 11 paid Vacations
  • Medical, Dental, and Vision protection
  • Term life insurance coverage (consists of partner and reliant)
  • Unexpected death and dismemberment insurance coverage
  • Brief- and long-lasting special needs
  • Versatile costs account
  • 401( k) retirement program with company match
  • Stock purchase program
  • Tuition repayment
  • Worker Support Program (EAP)
  • Legal program– Legal Club of America
  • Direct deposit
  • Amusement park and destination discount rates

The Geo Group.

  • Apply Now.